Tamilnadu Postal Circle, Department of Posts will be conducting a circle level ‘Dak Adalat’ on June 26 at 11 am at the office of the Chief Postmaster General, Tamilnadu Circle, Anna Salai.
Chief Postmaster General and Chairperson of Circle Dak Adalat will personally hear the complaints of the customers. Customers may send their grievances with postal services to E.Sundareswari, Assistant Director (PG, Inspection & Philately), O/o the Chief Postmaster General, Tamilnadu Circle, Chennai – 600 002 on or before June 18. Customers can also send their grievances through email to [email protected] with the caption ‘Dak Adalat’.
The grievances relating to postal services like delays in transmission of mail, Speed Post, parcels, money orders and deficiency in service relating to savings banks, cash certificates and counter services will be addressed.
The grievances regarding the disposal of MO / registered / speed / VP / insured articles booked by the customers should contain full details such as article number, date and office of booking, and full address of the sender and the addressee. If the grievance is about the savings scheme or Postal Life insurance, then the account number, PLI policy number, name and address of the depositor / insurant, name of the post office, the details of the recovery and any other reference of the Postal department, if available, should be furnished.