On Dec.21, members of various RWAs across the Adyar neighbourhood met with the officials from waste aggregator Urbaser Sumeet to discuss issues and scope for improvement in the waste collection process in the various wards of Zone 13.
Held at the Kasturba Nagar Residents Association Hall, it was attended by more than 20 RWA representatives. Here are some of the issues raised by the residents:
- Discrepancies in the clearance of garden waste. Urbaser Sumeet clarified that much of such waste is dumped after the day’s clearance. However, they agreed to get it cleared at the earliest.
- Backup drivers do not cover all the routes. The Urbaser Sumeet team said that frequent training is given to the BOV drivers before going on the routes.
- Roadside bins are left in the middle of the road after clearance. Also, many times, the bins are not completely emptied. Frequent washing of bins is required. The Urbaser Sumeet team agreed to analyse the waste generation street-wise and ensure that garbage overflow doesn’t happen. Bins will be washed every fortnight.
- Lack of commitment from residents in waste segregation needs to be addressed.
- Illegal dumping of construction debris by residents. Urbaser Sumeet said that residents have to hand over such debris to the Corporation only (M/s Premier being the contractor).
- Maintain the Thiruvanmiyur beach. The Urbaser Sumeet team said that the beach is not under their purview and there is no specific manpower assigned for beach cleanup.
Participants expressed gratitude for the dedication of the staff, particularly during the rainy season, and applauded their efforts to maintain clean streets. The meeting concluded with commitments from Urbaser Sumeet to implement actionable solutions and maintain clear communication with residents for continuous improvement in waste management operations.
Urbaser Sumeet also shared the contact details:
- Complaints: 1800 5712 069
- Zonal Manager (Bhim Rao): 73050 35417
- Assistant Zonal Manager (Rathnam): 89255 22013
- Manager – IEC (Vignesh Ponnappan): 89255 22002
- Team Leader – IEC (Zone 13) (Muthamil): 89255 22506
