Bharat Sanchar Nigam Limited (BSNL) has announced the launch of ‘Customer Service Month (CSM)’ from April 1 to April 30, 2025, as part of a nationwide initiative to enhance customer experience and service reliability.
Key Highlights of BSNL’s Customer Service Month:
- Grievance Redressal Camps at Customer Service Centres (CSCs)
- Special Field Drives to resolve long-pending complaints
- Proactive Service Monitoring for improved network quality
- Faster FTTH (Fiber-to-the-Home) Provisioning
- Digital Outreach Campaigns to address customer queries effectively
This initiative reinforces BSNL’s commitment to customer satisfaction, aiming to strengthen engagement, improve network services, and build lasting trust.
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How to Participate?
BSNL Chennai Telephones encourages customers to actively participate by sharing feedback, suggestions, and service-related concerns through BSNL’s official grievance portal: https://cfp.bsnl.co.in/.
