Bharat Sanchar Nigam Limited (BSNL) has announced the launch of ‘Customer Service Month (CSM)’ from April 1 to April 30, 2025, as part of a nationwide initiative to enhance customer experience and service reliability.
Key Highlights of BSNL’s Customer Service Month:
- Grievance Redressal Camps at Customer Service Centres (CSCs)
- Special Field Drives to resolve long-pending complaints
- Proactive Service Monitoring for improved network quality
- Faster FTTH (Fiber-to-the-Home) Provisioning
- Digital Outreach Campaigns to address customer queries effectively
This initiative reinforces BSNL’s commitment to customer satisfaction, aiming to strengthen engagement, improve network services, and build lasting trust.
How to Participate?
BSNL Chennai Telephones encourages customers to actively participate by sharing feedback, suggestions, and service-related concerns through BSNL’s official grievance portal: https://cfp.bsnl.co.in/.
